At Festivols, accessible via www.festivols.co.uk, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store, and share your data.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or sign up to volunteer:

• Full name
• Email address
• Phone number
• Date of birth
• Emergency contact details
• Any additional information voluntarily submitted by you

2. How We Collect and Store Your Data

Data you provide through our forms is processed securely using Zapier.com, which automates our workflows. All data is transmitted via secure connections and stored safely in our internal systems.

3. How We Use Your Data

We use your information to:

• Manage and process volunteer applications
• Communicate with you about opportunities, updates, and events
• Confirm bookings and deposits
• Improve our website and services

4. Data Sharing

We only share your personal data with our customers (festival organisers or event partners) once the following conditions are met:

• You have been approved to volunteer
• You have paid your deposit
• You have agreed to our Terms & Conditions

We do not sell or trade your personal information to any third parties.

5. Your Rights

You have the right to:

• Request access to the data we hold about you
• Ask us to correct or delete your information
• Withdraw consent at any time
• Object to the way we process your data

To exercise your rights, email us at hello@festivols.co.uk

6. Data Security

We are committed to ensuring your data is secure. We use secure third-party platforms (including Zapier) that comply with GDPR standards. Access to your information is limited to authorised personnel only.

7. Cookies

We may use cookies to improve user experience and understand website usage. You can disable cookies in your browser settings.

8. Changes to This Policy

We may occasionally update this policy. Changes will be posted here with a new effective date.

9. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Festivols
Email: hello@festivols.co.uk
Website: www.festivols.co.uk

Effective 1st January 2025 | Version 1